How much does it cost?
The Map has a fixed price, which we tell you before we start. Automations are paid with a one-off build fee plus a monthly run fee, which you can cancel. No billable hours. You pay for the prototype only if you keep it.
How long does it take?
The weeks for each phase are written in the proposal, before we start. Timelines: to be confirmed
Do we need an IT department?
No. We need access to your ERP and email, a kick-off session with you and a few interviews with the people who do the work.
Is my data safe?
We only use the business services of OpenAI, Anthropic and Google Cloud, which state that by default they do not train their models on your data; where the provider allows it, processing takes place in European regions; for every agent we write down what it can read and what it can change. We design our solutions with the EU AI Act and the GDPR in mind. (As of 28 September 2026.)
What happens if we leave you?
Workflows, accounts and documentation are yours and keep running on your side. You only stop paying for the run service.
Are there incentives?
For companies in Italy, as of 28 September 2026 two measures are open: the super-depreciation (Iperammortamento) of the New Transition 5.0 Plan, which reduces taxable income and is not a tax credit (software eligibility has to be checked case by case with an expert appraisal), and the Nuova Sabatini. In Piedmont, Finpiemonte’s Line A “Digitalizzazione”, which explicitly mentions artificial intelligence and robotics, opens on 13 October 2026, and the Chamber of Commerce’s “Voucher digitalizzazione PMI 2026” (SME digitalisation voucher), a non-repayable grant, runs from 22 October to 15 December 2026. A project may qualify for these measures: we check with you, without promising anything. The Transition 4.0 and 5.0 tax credits, the Training 4.0 credit and the Fondo Nuove Competenze no longer accept new applications.
What if we don’t need AI?
We’ll tell you. Half of what can be automated needs no artificial intelligence: a calendar, a rule, a form. If the Map says that is all you need, the proposal says so.
Do you work with our ERP?
It depends on the system, and we tell you before we start. Fatture in Cloud and Aruba (Premium account): direct connection. TS Digital Invoice, TS Pay and Zucchetti Digital Hub: through the vendor’s APIs, once the vendor enables access. Danea: via files. TS Studio/Lynfa and Ad Hoc: to be checked case by case.